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Perfect Solutions for Difficult Employee Situations, by Sid Kemp
Download Ebook Perfect Solutions for Difficult Employee Situations, by Sid Kemp
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Practical methods for solving messy problems in the office
From underperformance to office romances to interpersonal conflicts, Perfect Solutions for Difficult Employee Situations gives you effective techniques for solving 401 sticky employee situations. Drawing on top psychological and management methods to help you avoid problems--and prepare for you when they do arise--this survival guide features "perfect phrases" for responding to difficult or uncomfortable situations and treating employees with sensitivity and concern.
Addressing hot-button topics such as fairness, poor performance, diversity, sex, anger, and inappropriate behavior, each chapter features a script for the solution and extra advice for such challenges as:
- Handling a crisis in an employee's life
- Negotiating salary and announcing pay cuts
- Managing personal problems, from body odor to personal calls
- Responding to accusations of sexual harrassment
- Addressing generational problems
- Enlisting expert assistance
- Sales Rank: #2029778 in Books
- Published on: 2005-01-12
- Released on: 2005-01-12
- Original language: English
- Number of items: 1
- Dimensions: 8.00" h x .68" w x 5.00" l, .56 pounds
- Binding: Paperback
- 250 pages
About the Author
Sid Kemp is a management consultant offering effective solutions for conflict prevention, conflict resolution, and team management to the Fortune 500, small businesses, and also state and federal government agencies.
Most helpful customer reviews
0 of 0 people found the following review helpful.
It works!
By Chi gonzalez
It provides practical advice for real situations. I've adapted many of the advice and they helped ease the problems of both mine and the employee's.
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