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"Whatever advances American manufacturing has made in the last 30 to 40 years, we owe to Joe Juran." --Peter Drucker
No one in the last hundred years has had more influence on the worldwide practice of quality in business than Dr. Juran. The roots of Six Sigma, TQM, ISO 9000, and other major quality movements can all be found in his teachings and writings.
In Architect of Quality, the man who helped invent and champion quality management systems, quality circles, and teams long before they became standard practice tells the inspiring story of his life.
Juran relates a classic American tale of a Romanian immigrant who overcame dire poverty and a childhood in a tar paper shack to make a profound impact on business and society. He candidly describes his rapid success and dramatic failure in his early years at Western Electric's famed Hawthorne plant and relives his experiences working on the war effort in Washington, DC, in the '40s and then advising postwar Japan on how to rebuild itself.
Juran describes how he developed the core ideas behind the quality movement that started more than 60 years ago and now finds expression in the Six Sigma quality improvement movement.
- Sales Rank: #2550302 in Books
- Published on: 2003-09-26
- Original language: English
- Number of items: 1
- Dimensions: 9.10" h x 1.38" w x 6.20" l,
- Binding: Hardcover
- 350 pages
From Booklist
Considered the father of quality management, Juran, 98, recounts the significant events of his life with a perspective honed by age and wisdom. He begins his story in Romania, where he was born into abject poverty, and the first part of the book traces his early years, his move to the U.S. with his family, and his education through college. He describes his early career at Western Electric and his work for the government during World War II, after which he embarked upon various efforts to teach quality principles to manufacturers worldwide. His Quality Control Handbook, first published in 1951, became the bible for quality management. Juran lectured widely, and his numerous books, papers, training programs, and videocassettes on managing for quality distinguished him in the field. As renowned management authority Peter Drucker remarked, "Whatever advances American manufacturing has made in the last 30 to 40 years, we owe to Joe Juran." Mary Whaley
Copyright © American Library Association. All rights reserved
From the Back Cover
No one in the last hundred years has had more influence on the worldwide practice of quality in business than Dr. Joseph Juran. His work is the foundation for much of the quality movement of the twentieth and twenty-first centuries--everything from Total Quality Management to Six Sigma. The teachings and writings of Dr. Juran have had a profound impact on the products we use every day, and his books are considered fundamental references by quality professionals.
In this revealing autobiography, Juran retraces his inspiring life journey--from an impoverished, tragic childhood in a tar-papered shack to the revered man who helped invent and champion quality management systems, quality tools, and teams long before they became standard practice. Architect of Quality delves deep into Juran's motivations, sharing for the first time how the early hardships he faced and his relentless, aggressive spirit shaped his character and fueled his determination to succeed.
Born in Braila, Romania, in 1904, Juran left his native country as a child with his impoverished family for the Land of Opportunity, settling in Minneapolis. During the Depression his shoemaker father took up bootlegging, while Juran worked for the Minnesota State Prohibition Committee. After Juran's mother died his family fell apart, leaving his sisters in an orphanage. Young Juran moved with his father to the Minneapolis red light district and lived among "the bums." Somehow, despite these abject beginnings, Juran became the first in his family to earn a college degree--and went on to achieve more than he could have ever dreamed possible.
Juran describes his rapid success and dramatic failure in his early years at Western Electric's famed Hawthorne plant, relives his experiences working on the war effort in Washington D.C. in the 1940s, and reveals how he developed the core ideas behind the quality movement. He also helped advise postwar Japan--which would subsequently become the world quality, leader, and an economic superpower--on how to rebuild itself. As the world revolution in managing for quality accelerated, Juran contributed extensively to that revolution--and cemented his role as the world's seminal leader of the quality movement.
Brimming with rich details of family history, personal tragedies and triumphs, and the birth and development of the quality movement, Architect of Quality is a reflective, moving account of a remarkable life.
The compelling autobiography of the father of the worldwide quality revolution
Recognized as the world's seminal leader of the quality movement, Dr. Joseph Juran has earned the highest respect for his consulting, teaching, and, most especially, his writings--where the roots of Six Sigma, TQM, ISO 9000, and other major quality movements can all be found. His books are considered fundamental for anyone interested in better understanding the meaning of quality and how best to integrate these principles in any organization.
In Architect for Quality, Juran recounts his fascinating life story, revealing how he overcame dire poverty and childhood tragedy to make a profound impact on business and society. In this frank memoir, Juran explores his motivations, the challenges he faced, and his choices in life, which led to his eventual development of the basic principles of quality. He offers a rare, personal behind-the-scenes look at his first jobs (which included manufacturing snake oil and scabbing during a railroad strike), his professional consulting years, and his work to spread the quality movement around the world--which influenced millions and shaped the future of business.
About the Author
Dr. Joseph M. Juran helped to invent the modern discipline of quality. His books and videos on quality have been read and viewed by millions of people and have been translated into 17 languages. He is the editor of Juran's Quality Handbook, now in its fifth edition, the "bible" of the quality profession since 1951. He is the founder of the Juran Institute to create new tools and techniques for promulgating his ideas.
Most helpful customer reviews
3 of 3 people found the following review helpful.
Enjoyable and Enlightening
By Ned Roberts
Juran is known as a Quality "guru", but this book makes clear that he made significant contributions to management theory, human resources management and consulting as well. The historical perspectives provided by such a distinguished leader in these areas is illuminating. The book is a fast read, and is focused on his professional journey, with only a little about his life outside work (I would have liked more about this side of his life). His affection for the United States, and his work with the Japanese come through as high points.
0 of 0 people found the following review helpful.
Outstanding Book
By Elijah Chingosho
This is an excellent autobiography by one of the most renowned quality gurus in the world. His contributions to the field of quality management in his over 70 active working years is outstanding. Dr. Juran was the first to incorporate the human aspect of quality management which is referred to as Total Quality Management.
Among the quality management ideas and concepts for which Juran is well known include top management involvement, the Pareto principle, the need for widespread training in quality, the definition of quality as fitness for use, the project-by-project approach to quality improvement.
Juran was born in 1904 in Rumania. The family immigrated to the USA some few years later in search of the American dream and to escape poverty in their country. Young Juran was a gifted scholar with special aptitudes for mathematic and science. In 1920, he enrolled at the University of Minnesota. By 1925, he had received a B.S. in Electrical Engineering. He worked at the Western Electric Company in the Inspection Department of the famous Hawthorne Works in Chicago. This was a huge and complex factory, manned by 40,000 workers. This presented Juran with his first challenge in management.
Juran was one of two engineers for the Inspection Statistical Department, one of the first of such divisions created in American industry.
By 1937, Juran was the chief of Industrial Engineering at Western Electric in New York. His work involved visiting other companies and discussing methods of quality management. During WWII, Juran served in Washington, D.C. as an assistant administrator for the Lend-Lease Administration. He and his team improved the efficiency of the process, eliminating excessive paperwork and thus hastening the arrival of supplies to the USA allies. Juran finally left Washington in 1945 and chose to devote the remainder of his life to the study of quality management.
Juran became Chairman of the Department of Administrative Engineering at New York University (NYU), where he taught for many years. He also created a thriving consulting practice, and wrote books and delivered lectures for American Management Association (AMA). It was his time with NYU and the AMA which allowed for the development of his management philosophies which are now embedded in the foundation of American and Japanese management. His classic book, the Quality Control Handbook, first released in 1951, is widely used reference work for quality managers.
This is an excellent book that is highly recommended for managers as well as quality specialists.
0 of 0 people found the following review helpful.
An interesting look at the man who brought us Quality
By John C. Cox
This book was a real eye opener for me. I know a little about the Quality world -- and Juran is the #1 man in Quality.
He pulled the tools together into one place for identification of waste, putting the ideas into forms management could understand, and developing problem solving methods for fixing it.
It was really interesting to see where this man came from and how his concepts and ideas came together.
Easy reading and the sort of book that will make you want to dig into his other heavier management and engineering books.
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